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Downtime

EU-FI Server Degradation

Nov 1, 2025 at 6:15pm UTC
Affected services
Main Website
Authentication Service

Resolved
Nov 5, 2025 at 1:45pm UTC

After internal discussions, we have devised not to perform the migration. EU-FI Staff have restored service functionality, but we will continue to monitor.

Updated
Nov 4, 2025 at 3:15pm UTC

We have decided to migrate services to AS-IN Servers to ensure uptime. This process may take an unspecified amount of time, but we will try to keep the migration under 2 hours.

Updated
Nov 3, 2025 at 3:42pm UTC

EU-FI Servers have unexpectedly crashed requiring a manual reboot and reconfiguration. We are currently working to resolve this issue.

Updated
Nov 2, 2025 at 8:15am UTC

AS-IN (Central) Staff are also actively working into the issue. We are still actively working to find and pin-point the issue, but we suspect a misconfiguration in the Cloudflare Tunnel.

Created
Nov 1, 2025 at 6:15pm UTC

We are noticing flaky uptime on internal as well as production services hosted on EU-FI Servers, where internal service checks are flagging frequent short-lived 502 errors. We are currently coordinating with EU-FI Staff to identify the root cause.